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Wrote a negative review about a business? You may end up being sued —

(KHON) – Reading the fine print of a contract can be a daunting task, but here’s yet another reason to read before you sign. “In many cases, consumers are being challenged in leaving reviews on review sites or sharing their opinion of what interactions they had with businesses, because they’ve signed contracts or agreements with…

via Wrote a negative review about a business? You may end up being sued — KRQE News 13

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Great Advice for Selecting an Attorney

A long-standing joke about lawyers is that they are actually “liars” who will take any money from you that they can. Don’t become a statistic and fuel this joke – select a lawyer that will really work for you! Read this article for tips on selecting BTR Law Firm that really knows their stuff.

Inquire about the fees that you are going to have to pay. These fees can vary greatly depending on their demand and experience, so you must know what you’re paying before choosing them. It is highly problematic to lose your attorney after your matter is already underway.

Never hire the first lawyer you come across. There are so many out there that it can be tempting to select the first one you come in contact with. Take your time and consult with a few before you make your decision. You don’t want to make the mistake of choosing the wrong one.

A good tip to remember when looking to hire a lawyer is to make sure you find a lawyer that has the necessary experience that you’re looking for. If you’re going to court soon for a criminal case, it wouldn’t make sense to bring on a divorce lawyer, you’ll need a criminal lawyer.

There is a great deal of legwork necessary in a legal case, both research and actually talking to witnesses, which will lead to the development of the presentation of your lawyer in court. That means any lawyer who tells you you’ll win up front has no idea what they’re talking about.

You should make sure you have a solid case before attacking someone in court. Keep in mind that some lawyers only have their own interest in mind and will advise you to go to court regardless of how solid your case is. Present your case to different professionals and do some research on your own before you go to court.

When meeting with a prospective attorney, ask him or her who you will primarily be talking to about your case. In some situations, lawyers give part of their caseload to a junior associate. If you feel you really connect with a certain attorney, suddenly finding out you will be working with another person may be quite upsetting. These feelings could be exacerbated if you don’t get along with the other person, too.

If you need a good lawyer for your business, use your network. You could ask your banker, partners, insurance agent or even your distributors if they know any good lawyers in the area. Do not hesitate to refer this lawyer to people you know if you have a good experience.

Never just randomly pick a lawyer out of a phone book or directory to work on your case. Since you do not know anything about a lawyer using this method, you could end up with someone who is incompetent or inexperienced. You could ask loved ones if they know of a lawyer who can help or look at online reviews.

Avoid lawyers who actively seek your business. Consider it a red flag if a lawyer solicits you after an accident without you having expressed any interest. These “ambulance chasers” tend to have sketchy business ethics, so it is best to steer clear of them. A good lawyer will have clients seeking their help, and doesn’t need to resort to this type of behavior.

A big mistake that people make is hiring a lawyer who contacts them after some sort of accident. Not only is it against the rules of professional conduct, in many states it is illegal. This is sometimes referred to as “ambulance chasing” and is frowned upon in the legal community.

If you need a specialized lawyer, ask the lawyers you are considering about their specialized training. There are seminars and additional classes lawyers can take to learn more about a specific issue. For instance, lawyers who are qualified to help you with filing for bankruptcy should be members of the National Association of Consumer Bankruptcy Attorneys.

Instead of becoming a victim who must pay high bills for little quality service, do your homework and find a reliable lawyer. You can easily find someone that will help you in the courtroom. Remember these tips next time you find yourself in a sticky situation, so you can come out on top!

via Knowing Where To Turn When You Need A Lawyer — Hire An Attorney For Debt Consolidation

32 of lawyers’ most common fears

Does your law practice make you fearful? You are not alone, according to John Lande, an emeritus professor of law at the University of Missouri. Some of lawyers’ most common fears include: Featured imageconflicto-de-intereses4-250x306

• Feeling that their offices or cases are out of control.

• Changing familiar procedures.

• Looking foolish by asking certain questions.

• Candidly expressing their thoughts and feelings.

• Giving clients “bad news.”

• Being intimidated by superiors in their firm.

• Asking for favors from their counterparts in a case or being asked for favors by their counterparts.

• Seeming “too nice.”

• Being blamed.

• Speaking in public.

• Lacking skill and confidence due to limited trial experience.

• Clients giving false testimony.

• Failing to locate “the smoking gun.”

• Harming their clients’ interests.

• Being attacked or outsmarted by counterparts.

• Being judged unfairly by potential or actual jurors.

• Being intimidated by judges.

• Suffering reprisals from judicial disqualification motions or reporting judicial misconduct.

• Suffering “the pain, humiliation and shame of defeat.”

NEGOTIATION NERVES

It’s not just litigation that can induce fear; negotiation does too. According to John Lande’s research, these are some of lawyers’ top fears about negotiation:

• Insecurity about their negotiation skills or preparation.

• Asking questions.

• Being questioned aggressively by their counterparts.

• Looking foolish.

• Silence.

• Appearing weak.

• Being dominated or exploited by their counterparts.

• Disclosing information that may harm their clients’ position.

• Making tactical errors.

• Incorrectly valuing cases.

• Failing to anticipate possible problems.

• Failing to reach an agreement.

• Not getting a good enough result for clients.

Related article:

ABA Journal: “How lawyers can turn fear into an ally”

via abajournal.com

Follow Up Etiquette RE: Biz Issues

Top 10 Items every LLC needs Contact Aiden: (720) 722-0639 and aidenkramerlaw@gmail.com
The Law Office of Aiden H. Kramer, LLC http://aidenkramerlaw.com
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Twitter: @_AllUpInYoBiz
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Related: Ryan H. Flax, Esq.
Managing Director, Litigation Consulting & General Counsel

Top 7 Things I’ve Observed as a Litigation Consultant:

I’ve passed another anniversary at A2L Consulting and in my time as a litigation consultant I’ve been both surprised and reassured about the state of the litigation business and its players (I also wrote about my surprises upon beginning my career as a litigation consultant). I’ve seen both the very best and quite bad litigators in action and have consulted for both. Although some litigators don’t live up to my high standards, I’m impressed by many litigators as both professionals and people. Here are seven of my observations over these years that I think might help you in your practice.

  1. Many Lawyers Confuse Chronology With Storytelling

It is almost universally accepted that storytelling is important to engaging an audience (including a jury) and that framing a client’s case as a compelling story is key to doing your best at trial, particularly in opening statements. But more often than not, when I ask a litigation team what their client’s story is, rather than explain “why we’re really here” as they would to a jury and illustrate some conflict and emotionally valuable moral that is critical to juror engagement, they rattle off some chronological series of events that led to a legal injury to their client or some misconstrued relationship by the opposing party. These are not stories and presenting a case framed this way, while possibly interesting to a legal scholar, is not compelling to a juror.

I’m surprised that so many smart litigators fall into the chronology trap and forsake emotional connection to engage jurors. I don’t advise pandering to a jury or excessive emoting by a litigator, but for a jury to care about you and your client and generate the stamina jurors need for a trial, litigators must tap into their emotional brains. This is not done by an information dump, a calendar, or using a lot of words.

A story answers the question posed above – why are we here today, in this courtroom? A story also has all the stuff you learned in grade school: a beginning, middle, climax, and end, characters, setting, theme, and moral.

  1. Some Lawyers Focus Too Much on Too Small Things

It’s easy for litigators (even more so for the associates doing the day-to-day stuff) to over-focus on every detail. The prospect of overlooking a potentially key piece of evidence or being surprised by an unknown fact exposed by opposing counsel is frightening for attorneys (it was for me), so we often wind up thinking way too much about every little thing in a case. This is called being “in the weeds,” and when you’re there it’s exceedingly difficult to escape without help. It happens with the selection of evidence, with witness prep, and even with the development of graphics, where sometimes counsel wants to very carefully think over every aspect, e.g., choosing what font style and color palette and slide aspect ratio will best work for their case.

On each of these things, I urge counsel to take a step back and delegate where possible so they can focus on the BIG PICTURE. The best first-chair litigators do this naturally, and the rest of us need to do it deliberately. Attorney time and brainpower should be spent on figuring out what it will take to win. Let litigation graphics consultants decide what font works best for your opening statement presentation. It will be a relief when you do.

  1. Many Litigators Don’t Know What Tools Are Available

Even though the litigation consulting industry has been around for decades, I still find a lot of lawyers really don’t know what we do (in total) and what persuasive tools are at their immediate disposal. Often, my first conversations with new clients include questions like, “What all do you do?” The concepts of litigation graphics, presentation and persuasion consulting, trial technology, and jury consulting are not concrete ideas in many litigators’ minds, and I often have to educate clients on what we have in our (their) toolbox.

Most often, such attorneys think of litigation graphics as discrete images created for specific points they want to make during trial. They don’t understand that, while that’s a part of our work, such graphics won’t alone provide the immersive visual experience necessary (particularly during opening statements) to persuade jurors.

Also, many litigators seriously consider doing their own graphics and/or in-court technology presentation. They have Microsoft PowerPoint and Word and can cut and paste and they’ve heard that iPad apps make evidence presentation easy. The former is never a good idea and, while the later might be true for some situations, e.g., a hearing or very small trial, it’s not going to work in any bigger trial that could have hundreds or thousands of exhibits. There is a lot to know about crafting persuasive trial visuals and there are professionals who do nothing but build trial databases, edit deposition videos, and run trial presentation software to create a seamless trial for you and your jurors. Litigators should understand this and use professionals (and let your paralegals focus on what they should be doing as well).

  1. Litigators Still Wait Too Long to Bring in a Litigation Consultant

Even though they know better, most of the time litigation teams wait until just weeks before trial to engage a litigation consultant / jury consultant / graphics team / trial tech. Even though they know waiting makes it a more difficult budget-sell to their client, leads to an uncomfortable rush to develop graphics, may make mock jury exercises impossible, and forecloses the possibility of building discovery around what they learn from a consultant, they wait. I urge early planning for trial (at the complaint/answer stage), which is the right time to develop that important two-track litigation strategy, and begin working on your case story and graphics as early as possible. Although we can certainly help you late in the game, we can do a lot more before halftime.

  1. A Lot of Litigation Graphics are Subpar

When I get the chance, I always go to my client’s opening statements and then to as much of the rest of their trials as possible. So I get to see the litigation graphics developed by/for opposing counsel. I’m consistently underwhelmed.  It’s impossible to say whether these poor visuals directly led to the oppositions’ losses at trial, but they didn’t help.

More often than not I see a lot of text-heavy graphics – a severe barrier to juror engagement and communication. I see a severe lack of style, clarity, and intentional design – this screams lack of preparation and deliberateness in presentation. There are key visual presentation concepts that, if understood and followed, lead to persuasive graphics, e.g., font type, color choice, simplicity, complexity, branding, style, and others. There is no shortage of information about these concepts out there, but it seems most folks are not paying attention. We are.

  1. Lawyers Don’t Spend Money Where It Can Help Them

Litigation consulting, jury research, trial graphics, and trial technology cost your client money – very true. But the ROI on these services far outweighs their expense in bigger cases. The cost of a typical larger litigation, such as an employment case, hovers just around $1M. A typical bigger patent case costs about twice that amount. However, the services and tools that could be used to hone your persuasive game at any stage of such litigations turn out to be a very, very small fraction of these costs.

Take a big-time patent and breach of contract case where our client won over $300 million in damages. The costs for A2L’s services were well below $200,000, about 5% or less of the litigation budget and about 0.005% or less of the damages award. I know that our services played an important role in the victory, even though the trial team was beyond outstanding.

But, we still see litigation counsel struggling to decide whether $30,000 or $50,000 is the right spend for a mock jury focus group (a $20K difference that could be the difference between scientific data results and seat of the pants analysis) or whether to spend $12,000 to have a professional trial tech hot seat operator at trial (they should), or whether they can make their own graphics for opening statements in house (they cannot). In my view, saving a penny to lose a dollar makes no sense.

  1. Practice is as Important as Everyone Thinks

Finally, it’s been shown time and time again that practicing oral argument makes sense. The more you practice, the better you’ll do. It takes time, but again, the ROI on this time investment is tremendous. When litigators do several full speed run-throughs for opening statements or oral arguments, I see them do a fantastic job at the real thing. They don’t need notes, they know their subject matter, they are and appear more comfortable, they seem more reasonable, and they use their graphics perfectly in a compelling way.  Not practicing so that you can feel and seem more spontaneous at opening is a recipe for a poor performance. Practice. And start early.

Other articles and resources about litigation consulting and trial preparation from A2L Consulting:

Know your Consumer Rights

Although most of us have most likely heard about the Consumer Protection Act (CPA), and may even know parts of it; most us don’t have the time or patience to read almost 100 pages of legislation. We tend to leave this up to our lawyers and the judiciary and, unfortunately, many businesses capitalise on this. Megan Whittingtonhas made a list of some consumer rights scenarios.

Cartoon: Calvin & Hobbes is (c) 2012 Bill Waterson - originally published by 1547 University Press Syndicate.

  1. You know those annoying advertisement SMSes that you’ve done your best to get rid of? According to section 11 of the Act, they’re not allowed to pester you if you’ve told them to stop; nor are they allowed to contact you on public holidays, Sundays or before 8am/after 8pm. If you’ve asked them to take you of their list or replied with ‘stop’ and you’re still receiving messages; you can make an official complaint with the Provincial Consumer Affairs Office.
  1. Perhaps as you’re shopping for a new fridge, you’re subjected to a particularly anxious-to-sell trainee who guarantees that it has all sorts of wonderful abilities. You cart your new fridge home and find that it’s below average. Luckily, the CPA says that if a product you buy doesn’t have the features that were promised; you’re entitled to a full refund. If the company refuses; they’re in violation of section 41 of the Act.
  1. As you’re reading the Sunday paper, a pamphlet with a fantastic special grabs your attention. Thespecial price is only valid on that day so you leave for the mall immediately. When you arrive at the shop, you’re told that the items on special had sold out within an hour after opening. Good news – section 23 of the Act lets you insist on being able to purchase the item at the special price, or at the very least, have one of their other stores organise the item for you.
  1. You found an old airtime voucher that you purchased over a year ago, but your network provider tells you it’s expired and you can’t use it. Section 63 of the CPA says that if you’ve purchased and not redeemed a prepaid or gift voucher within the last three years; you can insist on getting a new voucher (without paying anything more) or get your money back.
  1. You’ve booked and paid for a transport service. When you arrive, you’re told that the service in question is full due to over-booking and they can no longer accommodate you. This is a huge convenience, but the consolation is that you can insist that they refund you with interest and that they pay for another means of transport, even if it’s with a different company. If they refuse; a threat with making a complaint based on section 47 of the CPA should ruffle their feathers.
  1. If you buy a product that is faulty, use it correctly, and it causes damage to another one of your belongings; you have a claim. For example, you purchase a new cell phone charger, plug it in and connect it to your phone. It malfunctions and causes permanent damage to your phone. You can demand a full refund for the faulty charger and claim damages for the harm done to the phone. If they refuse, they will be in violation of section 55 of the Act.

These are just a few of the ways that the Consumer Protection Act can make a difference in the everyday lives of South African consumers. If you believe that your rights, as a consumer, have been breached then you can make a complaint to the National Consumer Commission here:  http://www.nccsa.org.za/complaint/complaint-form.html/.

For a user-friendly guide to the CPA click here: http://www.legal-aid.co.za/wp-content/uploads/2014/06/YOUR_RIGHTS-THE_CONSUMER_PROTECTION_ACT.pdf

Clickhere to access the full-length version of the CPA: http://www.thenct.org.za/NCTDocs/founding-legislation/f8d6f6aa-994d-4305-b3d0-ea056416bbd0.pdf.

Death toll from defective GM ignition switches rises to 107

Vote NO on SB 277 to stop Mandatory Vaccinations

SB 277 No More Public Education = DiscriminationPicture