Lawsuit: Insurer Anthem Misleading California Customers

SACRAMENTO, Calif. (AP) — A California consumer advocacy group is suing Anthem Blue Cross over allegations that the health plan is misleading several hundred thousand customers about changes in their policies for next year.

Consumer Watchdog filed a lawsuit in Los Angeles County Tuesday claiming Anthem is charging more for inferior coverage and burying the changes in a mountain of paperwork.

In most of California, Anthem is changing its “preferred provider organization,” or PPO, plans that provide coverage for out-of-network doctors to “exclusive provider organization,” or EPO, policies that do not.

Consumer Watchdog says many customers chose PPO plans specifically for the option to use out-of-network providers and will be surprised when their bills are no longer covered.

Anthem says state regulators approved the changes and the lawsuit is without merit.

via Lawsuit: Insurer Anthem Misleading California Customers — FOX40

32 of lawyers’ most common fears

Does your law practice make you fearful? You are not alone, according to John Lande, an emeritus professor of law at the University of Missouri. Some of lawyers’ most common fears include: Featured imageconflicto-de-intereses4-250x306

• Feeling that their offices or cases are out of control.

• Changing familiar procedures.

• Looking foolish by asking certain questions.

• Candidly expressing their thoughts and feelings.

• Giving clients “bad news.”

• Being intimidated by superiors in their firm.

• Asking for favors from their counterparts in a case or being asked for favors by their counterparts.

• Seeming “too nice.”

• Being blamed.

• Speaking in public.

• Lacking skill and confidence due to limited trial experience.

• Clients giving false testimony.

• Failing to locate “the smoking gun.”

• Harming their clients’ interests.

• Being attacked or outsmarted by counterparts.

• Being judged unfairly by potential or actual jurors.

• Being intimidated by judges.

• Suffering reprisals from judicial disqualification motions or reporting judicial misconduct.

• Suffering “the pain, humiliation and shame of defeat.”

NEGOTIATION NERVES

It’s not just litigation that can induce fear; negotiation does too. According to John Lande’s research, these are some of lawyers’ top fears about negotiation:

• Insecurity about their negotiation skills or preparation.

• Asking questions.

• Being questioned aggressively by their counterparts.

• Looking foolish.

• Silence.

• Appearing weak.

• Being dominated or exploited by their counterparts.

• Disclosing information that may harm their clients’ position.

• Making tactical errors.

• Incorrectly valuing cases.

• Failing to anticipate possible problems.

• Failing to reach an agreement.

• Not getting a good enough result for clients.

Related article:

ABA Journal: “How lawyers can turn fear into an ally”

via abajournal.com